Posted & filed under Others.

The food and beverages sector is very competitive. If you are not good, you either shape up or ship out. Jamaica Blue Fine Coffees, a coffee chain from Australia with worldwide presence has survived the ups and downs in the local market. Taken from my Facebook posting on 16 Aug 2017:

EMBRACE THIS FINE COFFEE: Despite the glamour associated with it, the food & beverage business is notoriously tough. There’re intense competition, heavy capital outlay, seasonality and quality issues. We also have a populace that’s price-sensitive, and rental rates in prime locations that’re prohibitive. Amidst all these, Jamaica Blue Fine Coffees will help you to slow down and embrace the moment. With HCK Food as the master franchisee, there’re currently 4 local outlets, with another 8 expected to open by end-2018. Mr Sergio Infanti, MD of Australian based Foodco, the principal franchisor which has 420 stores globally, visited us recently to help map the way forward. I believe the growth of the coffee & food service market will be fuelled by a young and mobile middle-class hungry for exciting eating-out adventures.


Selected followers’ comments:

Steven Tan: Wow good to hear that Jamaica Blue Coffee,my opinion no short cut in every business. No skim Cepat Kaya lah. Always be practical and reasonable in the Hospitility & Services. Patience will pay Tan Sri.

Wong Alex: Any special discount if I order in Foochow language at counter??

Choon Pin Yoong: More than ten years ago some poultry farmers ventured into producing dressed table chickens free of antibiotics, chemical growth enhancers and carcinogenic residues, mainly for the Singapore market. Today these birds are popular in the local niche market. Many here don’t mind paying almost double the normal price.
And now the FM radio stations here have been airing their ads daily.
Product quality plus company integrity are of utmost importance.

My other FB postings between 14 Aug 2017 and 20 Aug 2017:

14 Aug 2017

THE UNICORN BUBBLE: I could see seas of colourful bikes in many cities across China, where residents are fed up with congested streets. Bike-sharing companies like Mobike and Ofo (which is expanding to Malaysia as well) are referred to as “unicorns” – startups which are valued at more USD$1 billion. The sharing economy is a simple concept that has caught on like wild fire in many parts of the world, eg Uber and Airbnb. Locally, we also have many unicorn wannabes. Several young entrepreneurs have pitched their “great ideas” to me, and they’re asking for millions $ for tiny stakes in their new companies that haven’t shown any profits. They aspire to be the next Grab story. I’ve tried to be supportive in a few cases, abandoning the usual risk analysis. However, I’ve a feeling the bubble may burst somewhere down the road, leaving behind many dead unicorns.


Selected followers’ comments:

Chris Cheong Ean Hwa: In KL, PJ – there are obikes everywhere. Just in time for the SEA Games starting Aug 19. These are stationless bicycles for people to use , free with a fully refundable deposit. But no helmets provided. So enterprising young people could take this opportunity and start selling/ renting helmets for bicycle riders. Am Not sure if this bicycle riding fad will be a success, we just got to wait and see after the Games .

Brian Yeo: I heard the China unicorn don’t make much money from renting bike, they used the business to secured loans and invest in properties and stocks, and that’s where they earned their big money. It can come to hundreds of millions due to big volume in China. Risky

Teh Lawrence: Your decision to give these unicorns a little help or push , in the face of uncertainties and risks, is commendable. Deep in our hearts we want and hope to see at least the hardworking unicorns succeed. Some ventures are tested overseas and they worked. The maturity and cultured society supports the game plan. You leave a stack of newspapers with a coin box unattended and it works.
Are we ready for this? Maybe a good gauge is to see if we can have meetings without slippers or things thrown at us. Or to realise that our neighbour’s mangoes are not ours to pick without permission.


15 July 2017

THE FIGHTS WE CAN’T WIN: There’re many people who’re always fighting battles they can’t win. I’m not talking about physical, fist-flying fights, but the decisions we make and our reactions to challenges everyday, e.g. my drivers getting agitated when the traffic moves too slowly, and ambitious friends acquiring mammoth assets they can ill-afford. My late dad used to tell me: if you buy something, buy the thing which you can afford now, not one which you can afford only if this or that happens. The old man was right – people waste too much time and energy trying to get out of situations they shouldn’t get into in the 1st place. And what’s the point of honking non-stop in the middle of a massive traffic jam? We’ll be better off accepting that we can’t change everything we don’t like, and focusing on the things we can control.


Selected followers’ comments:

Krizian Lim: Change what is within our control, accept or walk away from what is beyond.

I drive slowly and patiently. When i see others try to jump que, i will even “politely” give way to them. Haha, my sons always make joke of the way I drive because the capacity of my car is way underutilized. However, i always advise them to keep calm while driving, honking and some hand gestures may attract road bully. Overtaking unnecessarily is dangerous and it can only save us another few minutes on the road.

Calmness is one of the beautiful jewels of wisdom. 🙂

Andrew Chan: Procrastinating is a total waste of time and very bad for one’s health. There are always folks who dwells on the same tales of misfortunes and if you want to remain sane, it’s better for you to keep them at arms length or best out of sight ! Negativism rubs onto others whereby positivism uplifts one’s spirit, pushes us to greater heights. Cheers and let’s choose our acquaintances well; be with winners and not losers.

David Thavarajan Muthiah Pillai: Meditation is important tool in no win scenario.Study Zen masters like Musahi Miyamoto to have a winning mentality.


17 Aug 2017

IT’S BUSINESS UNUSUAL: It’s not business as usual anymore, whether we like it or not. We’ve to rethink how we do things if we want to stay relevant. The key words in every industry used to be “being different” or “creative thinking” or “driving innovation.” Now, it’s all about “disruption”. We’ve to be disruptive if we want to be ahead of the pack. For corporate leadership, there’s a trend towards a flexible and open-minded attitude from the top down. After years of putting in place what I thought to be a very structured operational process, I’m now resigned to the fact that nothing can be cast in stone in this fluid business environment. It’s either we start challenging the old or be challenged by the new.


Selected followers’ comments:

Rodjeanall Tinjan: “We’ve to be disruptive if we want to be ahead of the pack”
-Clement Hii
Whatever it is; disruptive, creative thinking, driving innovation, being different or crazy ideas, that’s makes our life interesting in this planet for those understand the process of life purposes. But for those, who don’t understand their meaning of existence, they will later have PAINFUL EXISTENCE in life. Why? Their mind and thought, only attached to the worldly thought and thinking, even they may have ‘genius disruption’ mind but many in this group do not belief there is God the Creator. Who, allowed things to exist for a while, before the next glorious things to happen.

For those who are driven by this so called, Great Babylon of world education and economic, their is nothing much they can do to avoid this changes of mind; new innovations, new ideas, that changes the way we do things. Big big companies; ten or even five years ago, vanished in a split second, due to this ‘new disruption’ mind of ideas. So, be prepared to face anything uncertainty in this world, there would be many events and ideas to pop up in future, that will disrupt our life. Including nuclear weapons of destruction, we can’t stop the POTUS or Jung Un, if their evils disruptive minds act on their innovation war genius. Be prepared for the worst, physical and mental, in this planet that sure to rock us.

Cheers another beautiful gorgeous Thursday

Lim Bee Hoon: The world is at our finger tips…like it or not we need to adjust to change…if not u will be left behind…i enjoy the great change …social media as i hv friends all over the universe i may hv not met but can share thoughts alike…isnt it beautiful..sth i never imagine when i was young…

Makmor Yassin: A fool may give a wise man counsel & may make money; but it takes a wise man to spend it.


18 Aug 2017

PRACTICALITY ALSO MATTERS: I’ve a few senior managers who hold all-too-frequent office meetings, as though the organisation’s success depends on having more meetings. That’s not true, and neither it’s something business owners want to see. When 20 employees gather for a two-hour meeting, they’re effectively spending 40 hours of company time at one go. My general take is that in many cases, an email or memo detailing the necessary info would suffice. However, meetings to strategise, resolve issues or look into the big picture are a necessary evil. I feel the best days to hold group discussions are Tuesday to Thursday, as employees can be in the “weekend mode” on Mondays and Fridays. In meetings, theories sound great, but on the ground, practicality is what matters.


Selected followers’ comments:

Philip Lim: I have attended hundreds of meetings (probably reaching four figures by now) throughout my career. I must say that the quality and productivity of any meetings lie largely on the Chairperson. Personally, I find it alright for those highly effective managers to hold frequent productive meetings (but certainly not long meetings). In these meetings, the attendees would usually benefit and leave the meeting venue ‘fully charged’. The problem is those managers who call for meetings without a thoroughly thought agenda and worse, come unprepared for them. Whenever I am required to chair any meeting, I would usually spend considerable time doing my preparation so that any agenda could be effectively and efficiently discussed. Chairing a meeting certainly needs some form of management and leadership skills.

Mokhzani Mohamad: Tan Sri, I would suggest that the future meetings would require participants to present their proposals while doing planks. That would keep the meeting short and straight to the point. And a healthier group of employees. 😊

Peter Wong: Tan Sri, When a company have alot of meetings, it can mean it’s overstaff. People need to find ways to spend their time. When an employee has alot on his plate, he or she will not have time for meetings. For Stand Up Meeting ( SUM) even if it’s shorter is also a meeting.


19 Aug 2017

THE GLORIES OF OUR PAST: There’re people who live amazingly well in the moment, and there’re those who live in the future, because they’re always looking ahead for better things. What I can’t stand are people who live in the past, especially those who keep reminding us they’re heroes of sorts who had done great things in days gone by. An old friend kept harping on the period when he owned a few factories, which had since closed. There’s a big difference between thinking fondly about the past, and living it. It becomes unhealthy when people don’t want to deal with the present, preferring to cling onto the familiarity of the past. The future to them is uncertain, and even thinking about it can be scary. Life is hard: we all know that. The good news is that we do have control over much of it, and we just need to learn to exercise that control.


Selected followers’ comments:

Christopher Tan: My late mother used to be the one who lived in the past. She was always comparing the present times to the past and lamenting how bad things had become. Because of this, I used to quarrel with her, but she meant well, I suppose.

Alice YokYuen Wong: I do have friends who live in their past. There was a lady who always bragged about her past glory days as a manager in a reputable insurance company. She brags now that she had even rubbed shoulders with Dr Mahathir during one occasion in London. And….. hahaha ….she even said that her late mum told her they were descendants of royalty from China and said she was a princess! Every time we meet her conversations are centered on her glorious past. As for me, my past days of struggles from holding a pencil in the classrooms led me to my current banging on the keyboard era. My future can be days of leisure and seeing the world a bit perhaps.
For me yesterday is history, tomorrow may not be mine, but today is God’s gift to me – that’s why it’s called the Present. So guys, live for Today, because yesterday is gone and every Today was yesterday’s tomorrow. Hahaha….. today is what matters most!
Good morning everyone.

Choon Pin Yoong: This afternoon my friend and I ate and shared an ice-ball which we have not for half a century. It was just for fun this flashback to the past.
Reliving all in the past will just snowball into an avalanche of misery.


20 Aug 2017

REMEMBERING MY HEROINE: This pic was taken just before my mother passed away in 2003, after a prolonged battle with leukemia. I had earlier moved from Kuching to KL, and I was hoping she would live long enough to see me make it in a menacing corporate world. In fact, her expectations were modest – she just wanted my siblings and I to be decent people. A diminutive but very determined woman, my mother was the glue that held the family together, and when she left us, we lost a big chunk of our hearts as well. She had 8 children, and my father’s labourer wage was a meagre RM200 a month, which my mum supplemented by tapping rubber trees in our village. I had no sense we were poor or struggling, because as a kid, I had no idea what wealth was. We were poor, but I didn’t know it. My mum gave us a life rich with priceless values and fond memories.


Selected followers’ comments:

Molly Toh: Good happy Sunday morning,Tan Sri Clement n to all my fb friends over here. Very well said,Emil Lee..Mum is that special person in out hearts.I still missed my dad every now n then who passed away many years ago.My mum is still around,aged above 80, now she’s not feeling well lately.She came over here as a baby from China,didn’t had any education.Now we are praying hard that she will be fine.Mum,we love you.

Tay Cheow Hwang: Priceless values and fond memories are not comparable with material and status pursuits.
We can be less rich financially and materially but not spiritually and intellectually.

Vincent Cheong Kam Weng: I’m a very lucky person for I still have my 95yo Dad and my 90yo Mum with me. I try to go back home to see them as much as I can and spend time with them.